Cookies Policy | 9pokies Casino

1. What are cookies?

Cookies are small text files that a website may store on your computer, tablet, mobile phone or another internet-connected device. They allow a website to recognise a device and remember certain information about a visit. Cookies do not usually contain information that directly identifies you, such as your full name or contact details. However, information collected through cookies may sometimes be associated with information held in an account or connected with other data.

Cookies can be temporary or persistent. Temporary cookies, sometimes called session cookies, are removed when you close your browser or end a browsing session. Persistent cookies remain on your device for a set period or until they are deleted. The length of time a cookie remains active can vary according to its purpose and the settings of the website, browser or device.

We may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development tools, local storage and other identifiers. For simplicity, this policy uses the word cookies to refer to cookies and similar technologies unless a distinction is necessary.

Cookies are not the same as viruses or harmful computer programs. They cannot normally be used to run programs or deliver malware to your device. You can generally control cookies through your browser or device settings, although restricting some cookies may affect how the website operates.

2. How cookies may be used

9pokies Casino may use cookies for several purposes connected with providing, securing and improving the website. The specific cookies used may change over time as website functions, technology, legal requirements or service arrangements change. Cookies may be placed by us or by service providers that support website operations.

Strictly necessary cookies

Strictly necessary cookies help the website function and provide services you request. They may support account access, page navigation, session management, security checks, fraud prevention, responsible access controls and the processing of technical requests. Without these cookies, some parts of the website may not work correctly or may not be available.

Functionality cookies

Functionality cookies allow the website to remember choices or information that make your experience more convenient. For example, they may remember language, region, display preferences or other settings selected during a visit. These cookies can help reduce the need to enter the same information repeatedly, but they are not essential to every website function.

Performance and analytics cookies

Performance and analytics cookies may help us understand how visitors use the website. They can provide information about pages visited, links selected, browsing patterns, loading performance, error messages and general usage trends. This information may be used in aggregated or statistical form to maintain, test and improve the website, its content and its usability.

Security and compliance cookies

Some cookies may assist with website security, identity checks, account protection, prevention of unauthorised activity and compliance with legal or regulatory obligations. These cookies may help detect unusual activity or support controls designed to protect players and the website.

Advertising or marketing cookies

Where used and where permitted, advertising or marketing cookies may help measure the effectiveness of communications or display content that is more relevant to your interests. They may record information about your interaction with a website, advertisement or campaign. These cookies may be placed by third parties that provide marketing, advertising, measurement or similar services. We do not use cookies to avoid responsible gambling requirements or to target people who are not permitted to use gambling services.

Cookies may collect information such as an internet protocol address, browser type, device type, operating system, approximate location, pages viewed, referring website, time of access and actions taken on the website. The information collected depends on the cookie and the purpose for which it is used. We aim to use information in a way that is consistent with applicable privacy and gambling requirements.

3. Third-party cookies and related services

Some cookies may be provided by third parties that perform services for or in connection with the website. These parties may include providers of hosting, security, analytics, technical support, payment-related functions, communications, advertising measurement or other digital services. A third party may use its own technology to collect information about your device or interaction with the website.

Third-party cookies are controlled by the relevant third party and may be subject to that party's own privacy information and settings. We do not control every third-party website, service or technology. You should review the relevant third party's information if you want to understand how it collects, uses, stores or shares data.

Third-party services may process information in Australia or in other countries, subject to their arrangements and applicable law. Where personal information is involved, its handling is addressed in our Privacy Policy. The use of third-party tools may change as we update the website or select different providers.

The website may also include links to external websites or services. Those websites are not covered by this Cookies Policy. We encourage you to read the privacy and cookie information of any external website before providing information or accepting its technologies.

4. Your cookie choices and controls

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject optional cookies or adjust categories of cookies. Strictly necessary cookies may continue to operate because they are required to provide requested website functions, protect the website or meet legal and security requirements.

You can also manage cookies through your browser settings. Most browsers allow you to view, delete, block or restrict cookies, and to receive a warning before a cookie is stored. The method differs between browsers and devices, so you should consult the relevant help or support information for your browser.

You may delete existing cookies from your device.
You may block all cookies or block cookies from particular websites.
You may allow cookies only for selected websites or browsing sessions.
You may disable third-party cookies where your browser provides that option.
You may reset your preferences if the website provides a cookie management tool.

If you block or delete cookies, some website features may not work as intended. You may be logged out, lose saved preferences, need to repeat certain selections or experience reduced functionality. Blocking cookies may not remove all types of technology used by websites, and a browser setting may not affect information already collected before the setting was changed.

Cookie choices do not replace any responsible gambling, identity verification, age verification, account security or legal controls that apply to the website. We may still process information where necessary to provide services, protect players, prevent fraud, meet legal obligations, resolve disputes, enforce our terms or maintain the security and integrity of the website.

5. Updates and further information

We may update this Cookies Policy from time to time to reflect changes in technology, website features, third-party services, legal requirements or our information practices. The updated version will be published on this page with a revised date or other notice where appropriate. You should review this page periodically so you remain informed about how cookies may be used.

If a change materially affects your choices or rights, we may provide additional notice through the website or another appropriate method. Your continued use of the website after an updated policy is published may indicate that you have read and understood the revised policy, subject to any consent requirements that apply.

For information about how personal information is collected, used, disclosed, stored and protected, please read the Privacy Policy. For information about account use, eligibility, gambling rules and other conditions, please read the Terms and Conditions. If you have a question about this Cookies Policy or your available preferences, use the contact or support options made available on the website. Please do not include sensitive account or payment information unless it is specifically requested through a secure channel.

This policy is intended to provide general information for visitors and players in Australia. It does not change any rights or obligations that apply under Australian law or other applicable requirements. If there is any inconsistency between this policy and a mandatory legal requirement, the mandatory requirement will prevail to the extent of the inconsistency.